Terms of Service

Last updated 28 October 2026

These Terms of Service ("Terms") are an agreement between you and Maximum Ventures LLC, a Florida limited liability company ("Keyframes", "we", "us"). They govern your use of the Keyframes app at app.keyframes.mov and the website at keyframes.mov (together, the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy and Refund Policy. If you use the Service for a company or production entity, you confirm that you are authorised to accept these Terms on its behalf, and "you" includes that entity.

1. Eligibility

The Service is offered only to people and organisations in the United States, and you may create an account only from the United States.

You must be at least 16 years old to use the Service. If you are under 18, or under the age of majority where you live, you may use the Service only with the consent of a parent or legal guardian, who agrees to these Terms on your behalf.

You may not use the Service if you are barred from receiving it under the laws of the United States or the country where you live, including sanctions and export-control laws.

2. Beta service

The Service is in beta. Features may change, be limited, or be removed, and the Service may be unavailable at times. We do not offer a service level agreement or guaranteed support during the beta. Please keep your own copies of important work. The Service lets you export your script and documents.

Access during the free beta is free of charge. If that changes, we will tell you before you are charged anything.

3. Your account

Keep your sign-in credentials and sessions secure, and tell us promptly if you believe someone has accessed your account without permission. You are responsible for activity under your account, including what people you invite do with the access you give them.

4. Your content

You keep all rights in the scripts, files and other material you put into the Service ("Your Content"). We claim no ownership of it.

You give us a limited, non-exclusive, worldwide, royalty-free licence to host, store, copy, process, transmit and display Your Content only as needed to:

• provide and secure the Service for you;
• share it with the collaborators you choose;
• send it to our service providers for those purposes.

We may also use aggregated or de-identified information about how the Service is used to improve it, but not the content of your work.

This licence ends when Your Content is deleted from the Service, except for copies in backups that expire on their normal schedule.

We do not use Your Content to train AI models, and we do not permit the AI providers we use to train their models on it.

You are responsible for Your Content. That includes having the rights to it, and a lawful basis for any personal information about other people that you add, such as cast and crew contact details.

5. Acceptable use

You agree not to:

• infringe anyone's intellectual property, privacy or other rights;
• upload unlawful, harmful or malicious material, including malware;
• attempt to gain unauthorised access to the Service, other accounts or our systems;
• probe, scan or test the vulnerability of the Service, except under a disclosure arrangement we have agreed to;
• disrupt or overload the Service, or use automated means to access it except through features we provide;
• reverse-engineer the Service, except where the law allows it;
• resell or sublicense the Service, or share one account among several people;
• use the Service in breach of any applicable law.

6. AI features

The Service includes AI features, such as our assistant, Key. AI output can be inaccurate or incomplete. You are responsible for reviewing it before relying on it. The assistant proposes changes, and a person must approve each one before it is applied. AI output is not professional, legal, financial, safety or other expert advice. Schedules, budgets and other decisions remain your responsibility.

7. Teams and organisations

Productions created in a team organisation belong to that organisation, not to the individual who created them. The organisation's administrators control access to them, including yours. If you leave the organisation or delete your account, its productions remain with the organisation.

8. Paid plans

Paid plans are not charged during the free beta. When paid plans are offered:

• Subscriptions are billed in advance for each billing period and renew automatically until you cancel.
• You can cancel at any time from your account settings. Cancellation takes effect at the end of the current billing period, and you keep access until then.
• Downgrading can reduce your limits. Content above the new limits may become read-only until you are within them.
• Prices may change. We will give you notice before a change applies to your next renewal.
• Taxes may apply.
• Payments are processed by our payment provider under its own terms. Refunds are covered by our Refund Policy.

9. Third-party services

The Service relies on, and may link to, services provided by third parties. We are not responsible for third-party services we don't control, and your use of them may be subject to their own terms.

10. Reporting content

Copyright. If you believe material on the Service infringes your copyright, send a notice that meets the requirements of the US Digital Millennium Copyright Act by email to hello@keyframes.mov. We may terminate the accounts of repeat infringers in appropriate circumstances.

Other illegal content. You can report any other content you believe is illegal by emailing hello@keyframes.mov. Please explain why you believe it is illegal, where it is, and how to contact you.

We review reports and may remove or restrict access to material. If we act on Your Content, we will tell you and explain why, unless the law prevents us, and you can reply to dispute our decision.

11. Feedback

If you send us suggestions or feedback, we may use them without restriction or obligation to you.

12. Our rights

The Service, including its software, design and branding, is owned by us and our licensors and is protected by law. Apart from the right to use the Service under these Terms, you get no rights in it.

13. Suspension and termination

You can stop using the Service and delete your account at any time from Settings.

We may suspend or terminate your access:

• if you breach these Terms;
• if we must do so to comply with law;
• to protect the Service or other users;
• if we stop offering the Service.

Where reasonably practicable, we will give you notice and an opportunity to export Your Content before closing your account or shutting down the Service.

Sections 4 (as to responsibility for Your Content), 8 (as to amounts already owed), 9, 11, 12 and 14 to 19 survive termination.

14. Disclaimer

The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and that the Service will be uninterrupted, secure or error-free. Some jurisdictions don't allow certain disclaimers. In those, this section applies only as far as the law allows.

15. Limitation of liability

To the fullest extent permitted by law:

• we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill;
• our total liability for all claims relating to the Service is limited to the greater of (a) the amount you paid us for the Service in the 12 months before the claim and (b) US$100.

Nothing in these Terms limits or excludes liability where the law does not allow it to be limited or excluded, such as, in some places, liability for fraud, gross negligence, wilful misconduct, or death or personal injury caused by negligence.

16. Indemnity

To the extent permitted by law, you agree to indemnify and hold harmless Keyframes and its members, officers and contractors from claims, losses and costs (including reasonable legal fees) arising from:

• Your Content;
• your misuse of the Service;
• your breach of these Terms or of the law.

If you are a consumer in a jurisdiction that does not allow this, this section does not apply to you.

17. Changes to these Terms

We may update these Terms. If a change is material, we will notify you, for example by email or in the app, a reasonable time before it takes effect. If you keep using the Service after the change takes effect, you accept the updated Terms. If you don't agree, stop using the Service and delete your account.

18. Governing law and disputes

These Terms are governed by the laws of the State of Florida and applicable US federal law, without regard to conflict-of-law rules. Disputes will be heard in the state or federal courts located in Florida, and both parties submit to their jurisdiction. If you are a consumer, you keep any protections the law of your state gives you that cannot be waived by contract.

19. General

• These Terms, the Privacy Policy, the Refund Policy and any program terms you accept (such as the Campus Ambassador Terms) are the entire agreement between you and us about the Service. If program terms conflict with these Terms, the program terms apply to that program.
• If any provision is found unenforceable, the rest remains in effect.
• Our not enforcing a provision is not a waiver of it.
• You may not transfer these Terms without our consent. We may transfer them in connection with a merger, acquisition or sale of assets.
• We are not liable for delays or failures caused by events beyond our reasonable control.
• You agree that we may give you notices electronically, by email or in the app, and that these satisfy any requirement that notices be in writing.
• You will comply with US and other applicable export-control and sanctions laws in using the Service.

20. Contact

Maximum Ventures LLC, Florida, United States
Email: hello@keyframes.mov